The pandemic has led to an explosion in the adoption of digital tools throughout the world, bringing with them a host of new opportunities for businesses.
In the third event of our four-part series, ‘From crisis to opportunity: what’s the future of trade?’ we gathered a panel of experts to debate how businesses may harness the power of digitalisation, while minimising any associated risks.
Digitalisation changed completely the way people trust (and trade)
Introduced by Andreas Tesch, Atradius CMO, and moderated by journalist, Daisy McAndrew, the panel consisted of:
- David Rowan – Founding editor of WIRED’s UK edition and early-stage investor in technology start-ups
- Jean-Marc Noël – Founder and Managing Director of Trusted Shops
- Frédéric Wittemans – Executive Director International Credit at Ingram Micro
- Dirk Hagener – Atradius Director of Strategy and Corporate Development
The panel discussed some of the major trends in digitalisation including ecommerce, Everything as a Service and the potential that the Internet of Things presents for supply chain management. They also noted how digital tools are not a replacement for humans and that the expertise of people and interpersonal business relationships are still key.